Refund Policy

Effective date: April 22, 2026

This Refund Policy applies to digital services delivered by Digicreature Technologies.

Project-based services

Payments made for completed milestones are non-refundable. If a project is canceled, only unworked portions may be eligible for review-based refund consideration.

Monthly retainers

Retainer fees are billed in advance and are non-refundable for the active billing period once work has started.

Exceptions

Any refund exception is decided case-by-case and must be requested in writing with supporting details.

Contact

For refund-related requests, contact us via the Contact section.