1. Introduction
Digicreature Technologies ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Name and contact information (email address, phone number, postal address)
- Company information and job title
- Payment and billing information
- Communications with us (emails, support tickets, feedback)
- Technical information (IP address, browser type, device information)
2.2 Automatically Collected Information
When you visit our website or use our services, we automatically collect:
- Log data (access times, pages viewed, referring URLs)
- Device information (operating system, browser version, screen resolution)
- Usage patterns and preferences
- Cookies and similar tracking technologies
2.3 Information from Third Parties
We may receive information about you from:
- Business partners and clients
- Social media platforms (if you interact with us there)
- Public databases and directories
- Service providers and vendors
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process payments and manage accounts
- Communicate with you about our services
- Respond to inquiries and provide customer support
- Send marketing communications (with your consent)
- Comply with legal obligations
- Protect our rights and prevent fraud
- Analyze usage and improve our website and services
4. Information Sharing and Disclosure
We may share your information with:
4.1 Service Providers
Third-party vendors who help us operate our business, including:
- Payment processors
- Cloud hosting providers
- Email service providers
- Analytics services
- Customer support platforms
4.2 Business Transfers
In connection with any merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
4.3 Legal Requirements
We may disclose your information when required by law or to:
- Comply with legal processes or government requests
- Protect our rights, property, or safety
- Prevent fraud or security threats
- Enforce our terms of service
5. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of sensitive data
- Secure data transmission protocols
- Access controls and authentication
- Regular security assessments
- Employee training on data protection
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
When we no longer need your information, we will securely delete or anonymize it.
7. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access to your personal information
- Correction of inaccurate information
- Deletion of your information
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent
7.1 Marketing Communications
You can opt out of marketing emails by:
- Clicking the unsubscribe link in our emails
- Contacting us directly
- Updating your preferences in your account settings
8. International Data Transfers
If you are located outside India, your information may be transferred to and processed in India or other countries where we or our service providers operate. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
10. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
- Posting the updated policy on our website
- Sending you an email notification
- Providing notice through our services
12. Compliance with Indian Laws
This Privacy Policy complies with applicable Indian data protection laws, including:
- Information Technology Act, 2000
- Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
- Other applicable Indian privacy regulations
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy:
Email: digicreaturetechnologies@gmail.com
Address: Chennai, Tamil Nadu
This Privacy Policy is effective as of the date last updated above and applies to all information collected by Digicreature Technologies.